Returns & Exchanges
At Hopla, we want you to love your new look, so we offer a seamless 30-day return policy for all unworn apparel with original tags attached. If your purchase isn't the perfect fit, we are here to help you find an alternative or process a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging, ensuring all fashion tags and hygiene seals are intact to qualify for a refund.
Print and Attach Label
Download and print the prepaid shipping label provided by the portal and securely affix it to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing